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F.A.Q.s
We are here for you 24/7 ~ simply email support@chicquilter.com and we will get back to you asap.
At this time, Chic Quilter ships within the United States only. We’re actively working to expand international shipping and plan to introduce additional countries throughout 2026. Updates will be shared on our site as new locations become available.
Most U.S. orders arrive within 5–13 days after being placed. During peak holiday seasons, delivery may take up to 14 days due to increased demand. International orders typically arrive within 14–20 days, depending on destination and local customs.
All Chic Quilter items are made to order, which allows us to offer thoughtful designs, premium garments, and responsible production. You’ll receive tracking information as soon as your order ships, so you can follow it every step of the way.
Once your order ships, you’ll receive an email with your tracking number and shipping details. You can use that information to follow your order’s progress every step of the way. If you ever have questions about your shipment, our team is always happy to help. Contact us at support@chicquilter.com
Absolutely. Chic Quilter orders can be sent as gifts, and pricing is never included in the package. If you’d rather let them choose, we also offer digital gift cards that make gifting easy and flexible.
If something arrives damaged, incorrect, or not quite as expected, we’ll make it right. Chic Quilter offers a 30-Day Happiness Guarantee for issues related to production or delivery.
If there’s a problem with your order, simply reach out within 30 days with your order number and a few details. To help us take care of it properly, items should be in their original, unused condition, and our team will be happy to help find the best solution.
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